Through detailed, real-world case studies, this course outlines proven coaching techniques for common situations you’re likely to encounter as a manager. Whether it’s onboarding new employees, guiding team members through role or assignment changes, reigniting motivation, addressing performance concerns, or helping your people build influence, instructor Mike Figliuolo highlights the essential skills required to coach your employees with poise, professionalism, and ease. Along the way, you’ll also learn how to coach employees after performance reviews and help them process feedback—whether it’s positive or negative.
This course includes AI-powered Role Play. Role Play allows you to practice what you’ve learned in interactive simulations of real-world conversations.
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